Health Check 360
Find out where you
actually stand.
A diagnostic of your claims performance, customer outcomes, commercial delivery and strategy, delivered as one written report you can act on.
Why it exists
The health check most businesses skip.
Many businesses give their senior team a professional health check. Few run the same check on the key functions the business actually depends on.
Jam offers that same health check for your claims, customer and commercial functions. You may already know some of the challenges. Health Check 360 finds the ones you do not, and helps you build the solutions to overcome them.
How it works
Three connected pillars.
- 01
Personalised health assessments
Tailored assessments that identify the specific risks and needs in your claims, customer and commercial operation.
- 02
Actionable insights and reporting
A comprehensive review and expert advice that guides you to healthier claims and business performance.
- 03
Supporting organisational wellbeing
Improves customer outcomes and commercial performance while reducing risk and promoting healthy, sustainable growth.
What it delivers
One report. Built to be used.
A 360 view of claims, customer and commercial performance
Where you are today, in language your board uses.
A prioritised action list
Each recommendation sequenced, costed and given an owner.
A supply chain and counter-party view
The partners and dependencies that matter most to your downside.
A board-ready summary
On request, redacted to the level of detail you choose.
After Health Check 360, you'll know.
Book a 30-minute scoping call to see whether Health Check 360 is the right shape for your situation.
FAQ
Short answers.
- What does Health Check 360 actually look at?
- Your claims performance, customer outcomes, commercial delivery and strategy. Scope is confirmed with you at the start, and includes the claims operation, the supply chain that supports it, and the governance around it.
- How much of our team's time will it take?
- Short structured interviews with a small group of people across claims, commercial, operations and, where relevant, procurement. We work from your existing documents wherever possible and design the ask around your team's availability.
- Who sees the report?
- By default, only your sponsor. We provide a board-ready version on request, redacted to the level of detail you choose.